Privacy Policy

Welcome to EDUZONE ("we," "our," or "us"), a coaching institute located at 2nd Floor, Devli Road, Khanpur, New Delhi. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or enrol in our programs. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Information You Provide Directly

• Full name, date of birth, and gender
• Parent/guardian name and contact details
• Mobile number, WhatsApp number, and email address
• Current class/standard, school name, and academic marks
• Course preference and preferred batch timing
• Enquiry and feedback messages submitted through our forms

Information Collected Automatically

• Browser type, device information, and IP address
• Pages visited, time spent, and navigation paths on our website
• Referring URLs and search queries that led you to our site

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process enrolment applications and communicate about admissions
• To send batch schedules, fee reminders, test dates, and academic updates
• To respond to enquiries submitted through our website or WhatsApp
• To share information about new courses, batches, and special offers
• To improve our website content and user experience
• To comply with legal obligations and resolve disputes

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: Trusted vendors who assist us with website hosting, messaging services (such as WhatsApp Business), or email communications, bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Safety: To protect the rights, property, or safety of EDUZONE, our students, or the public.

4. Data Storage & Security

Your personal data is stored securely on our servers and internal systems. We implement appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction of your information.

We retain your data for as long as you are an active student or enquiry lead, and for a reasonable period thereafter for record-keeping purposes, unless a longer retention period is required by law.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience, analyse site traffic, and remember your preferences. You may disable cookies through your browser settings; however, some features of our website may not function correctly as a result.

We may use analytics tools (such as Google Analytics) to understand how visitors interact with our website. These tools may collect anonymised data in accordance with their own privacy policies.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your data, subject to legal obligations
• Opt out of promotional communications at any time
• Withdraw consent for specific uses of your data

To exercise any of these rights, please contact us using the details at the bottom of this page.

7. Children's Privacy

As a coaching institute serving students primarily between Classes 6 and 12, we collect information about minors as part of the enrolment process. All such information is collected with the knowledge and consent of a parent or legal guardian. We do not knowingly collect personal data from children under 13 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: